Senior Travel Consultant
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-02-13
Listing for:
BCD Travel
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM, Bilingual -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Hours for this role are Mon-Fri 930a-630p CT
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
Position Requirements
10+ Years
work experience
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