More jobs:
Team Lead - Customer Service & Sales
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-02-24
Listing for:
Remote Jobs
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Employer Industry: Life Insurance Solutions
Why Consider this Job Opportunity:- Competitive, performance-based pay with enticing bonuses
- Flexible work arrangements, including options for remote work
- Comprehensive benefits package covering medical, dental, and prescription care
- Opportunities for career growth and advancement into management roles
- Ongoing, high-quality training and mentorship from experienced professionals
- Supportive work environment that values your contributions
- Manage inbound communications by answering calls and emails, addressing customer questions and issues
- Advise customers on leveraging life insurance products and services based on their unique needs
- Maintain product expertise to ensure accurate and up-to-date knowledge of offerings
- Resolve customer complaints and concerns with effective solutions to enhance satisfaction
- Build lasting relationships by delivering exceptional service consistently
- 1-2 years of proven experience in supporting client success, preferably in customer service
- Excellent written and verbal communication skills
- Positive, proactive attitude with problem-solving abilities
- Strong passion for delivering exceptional customer service
- Strong time-management and organizational skills to handle multiple tasks
- Previous experience in the life insurance industry or related field
- Familiarity with sales techniques and customer relationship management
- Capability to work in a fast-paced, dynamic environment
- Additional certifications or training in customer service or sales
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