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Senior Service Advisor - Drive Customer Experience

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: Castle Subaru
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 61000 - 83000 USD Yearly USD 61000.00 83000.00 YEAR
Job Description & How to Apply Below

Castle CDJR of Naperville is seeking a skilled Service Advisor to manage the service drive flow and ensure every customer receives prompt, professional, and friendly service. You will own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technicians are utilized efficiently.

You'll collaborate with the shop to maintain strong customer satisfaction scores in a high-traffic dealership, with opportunities for career

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Position Requirements
10+ Years work experience
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