Customer Service Representative - State Farm Agent Team Member

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Dental insurance
• Free food & snacks
• Vision insurance

I’m currently in my sixth year as a State Farm agent, with a total of eight years of experience with the company. Before opening my agency, I worked for a State Farm agent in Springfield, and prior to that grew up in the car business — experiences that shaped my relationship‑driven approach and appreciation for teamwork.

Our office is home to eight team members, and we truly operate like a small family. We prioritize training and development, believe strongly in promoting from within, and make time to connect through regular team lunches and outings. Community involvement is important to us, and we stay active through events such as Neighborhood Housing Services of Chicago’s Annual Neighbor Works Day.

We offer a competitive compensation structure and we reimburse licensing costs after 6 months of successful employment. Our benefits include medical, dental, and vision coverage, life insurance, PTO, paid holidays, and a 401k plan. This is a collaborative, growth‑focused workplace where people are supported, developed, and genuinely valued — a great fit for someone who wants to grow their career while being part of a close‑knit team that gives back.

As a Customer Service Representative
- State Farm Agent Team Member with ANDREW WRIGHT
- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish (required).