More jobs:
Insurance CSR
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-08-28
Listing for:
Dukes Insurance Agency
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Job Description
We are looking for a Customer Service Representative Assistant to provide support to our Account Managers. We are looking for people with a friendly and professional demeanor, good communication skills, and efficiency with their work quality. Paid Training, Yearly Reviews and Room for Growth Opportunities within Company.
Service Responsibilities:- Working very closely with Account Managers and Owner, providing support as needed with Certificates, Endorsements, and Policies
- Learning and understanding company insurance products.
- Accessing customer accounts and policy schedules.
- Reviewing Policies for Typos, etc. before sending out to customers
- Answering calls
- Filing
- High school diploma or GED.
- Previous experience working as a customer service representative, preferred.
- Willingness to learn knowledge of insurance products and policy schedules & forms.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills
- High-level typing skills.
- Knowledge of telephone and call forwarding systems.
Commercial Insurance Brokerage
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