Customer Experience & Care Specialist
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Ed Napleton Automotive Group is seeking a Customer Care Specialist to be the first point of contact for customers before and after service appointments. You will verify needs, confirm details, and guide customers through the reminder process to ensure a smooth experience.
You will follow up after visits, handle inquiries, and assist with administrative tasks, while meeting CSI goals. This role offers strong growth opportunities within a family-owned, multi-brand dealer group.
Step into the Customer Experience & Care Specialist role at Napleton Auto Group in IL, United States and grow with us.
The Customer Experience & Care Specialist position in the Management & Operations field is open for applications.
We have an opening for a Customer Experience & Care Specialist in IL, United States within Management & Operations.
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