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Customer Service Team Lead - Bookstore Operations

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: retailexternalfollett
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 17000 - 34000 USD Yearly USD 17000.00 34000.00 YEAR
Job Description & How to Apply Below

Follett Higher Education in Illinois seeks a Team Lead Customer Service to guide daily store operations, supervise staff, and ensure a high-quality customer experience. You will assist customers, manage transactions, and train teammates to follow policies and standards.

The role requires 1-3 years of relevant experience and a willingness to work a flexible schedule, including evenings and weekends. This position emphasizes safety, accuracy in cash handling, and store presentation.

As a Customer Service Team Lead
- Bookstore Operations, you will play an important part at retailexternalfollett in IL, United States.

This is an excellent opportunity to take on the Customer Service Team Lead
- Bookstore Operations role at retailexternalfollett.

We invite applications for the Customer Service Team Lead
- Bookstore Operations position located in IL, United States.

The following role is for a Customer Service Team Lead
- Bookstore Operations with retailexternalfollett.

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