Front Desk Agent: Create Memorable Guest Experiences
Listed on 2026-10-06
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
IHG Hotels & Resorts is seeking a Front Desk Agent in Naperville, IL to greet guests, handle reservations, and manage payments. You’ll provide warm welcomes, assist with rewards, and ensure smooth check-in and check-out experiences.
The role emphasizes attentive service, local recommendations, and strong problem-solving to delight guests. Ideal candidates are tech-savvy, fluent in the local language, and capable of handling billing questions while offering personalized guest experiences.
The Front Desk Agent:
Create Memorable Guest Experiences position in the Other field is open for applications.
Full responsibilities and requirements are described in the listing above.
Learn more about the Front Desk Agent:
Create Memorable Guest Experiences role in the description above.
We appreciate your interest in this position.
Join Inter Continental 62s Group plc and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).