Small Business Relationship Banker

Serve as the primary Small Business Banking partner for assigned branches and relationships
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Support two to three branch locations as a dedicated resource for branch teams
Address complex small-business client needs and opportunities
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Identify client priorities and align products and services to growth, efficiency, and risk objectives
Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow solutions
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business line partners
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships
Maintain strong CRM discipline and responsible banking practices while balancing acquisition, deepening, and service

• Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
• Five or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
• National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• Ongoing compliance with all legal or regulatory registration requirements
• Maintaining a satisfactory criminal and credit record
• Strong written and verbal communication skills
• Knowledge of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices
• Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
• Ability to work from a U.S. Bank location for all scheduled work days

Demonstrates expertise in small business banking, providing tailored financial solutions and maintaining strong client relationships. Proficient in consultative selling, compliance with banking regulations, and effective communication to drive revenue growth.

• Small Business Banking Experience
• Consultative Selling
• Financial Solutions Development
• Client Relationship Management
• Regulatory Compliance

• Financial Analysis
• Sales Strategy
• Product Knowledge
• Pipeline Management
• Business Development

• Strong Communication Skills
• Relationship Building
• Proactive Outreach
• Consultative Approach

• Bachelor’s Degree in Business, Accounting, or Finance
• National Mortgage Licensing Service Registration

• Small Business Financial Solutions
• Responsible Banking Practices
• Community Relations
• Risk Management

• CRM Software
• Banking Operations Tools