Hospital Biller A/R Collections Specialist
Listed on 2026-02-12
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Healthcare
Healthcare Administration, Medical Billing and Coding, Healthcare Management, Medical Office
Apex Healthcare, Inc. is URAC Accredited in Health Utilization Management. Our business practices are closely monitored to ensure the highest quality services in the healthcare field.
Apex Healthcare, Inc. is certified by National Committee for Quality Assurance (NCQA) in Utilization Management.
Position:Hospital Biller A/R Collections Specialist
Location: Naperville, IL
Job :135-143
# of Openings:1
APEX HEALTHCARE INC.
JOB DESCRIPTION
JOB TITLEHospital Biller A/R Collections Specialist
POSITION SUMMARY:Specialist is responsible for providing customer service on outstanding patient, as well as placing collection calls and other correspondence within the Medical Billing department.
FSLA
Non-ExemptPRINCIPLE DUTIES AND RESPONSIBILITIES
Tracks and follows up on delinquent hospital insurance collections and denials
Maintains and works accounts receivable report for billing
Identifies and resolves patient billing complaints
Performs various collections including working patient statements, contacting patients by phone, setting up payment plans, correcting and resubmitting claims to third-party payers
Interacts with insurance companies and patients, primarily by telephone and electronically
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Work off of an aged trial balance to ensure a 30-day follow-up on all patient accounts.
Work with third party payers to ensure proper reimbursement on patient accounts, identifying and preparing adjustments and write-offs as appropriate.
Denial Management (denials, low pays) to appropriately work patient accounts, interfacing with insurance companies via telephone to check claim status, written correspondence to payers and patients.
Interpret contracts with payers to ensure proper payment, sending initial or secondary bills to insurance companies.
Process refunds/reinstatements/rejections of insurance claims, running reports on a weekly and monthly basis
Support Medical Billing department with other tasks as needed/assigned
Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations
EDUCATION
High School Diploma required
IDC.
10 and CPT coding Certification preferred
EXPERIENCE
3-5 years minimum experience performing healthcare reimbursement, medical insurance/billing or related work required
Intermediate to Advance experience with Microsoft Office Suite
Hospital billing knowledge required
Meditech experience highly preferred
KNOWLEDGE AND SKILLSExcellent Written and Oral communication skills
Ability to work independently with minimal supervision
Excellent understanding of the accounts receivable process
Strong Analytical and interpersonal Skills and ability to interact with clients
Time management
Problem-solving skills
Flexibility to switch between duties on a given task
Ability to prioritize
Ability to interpret and use ICD-10 codes and CPT codes
Firm understanding of current CCI edits
OTHER CONSIDERATIONS- This position does not qualify for Visa sponsorship
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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