Housing Administration Specialist

Overview

Support the Housing Administration program as the lead staff, screening potential housing applicants based on eligibility and funding criteria for all of Chestnut’s housing programs, including oversight of all referrals to the master housing waitlist and collaborating with community partners, and assisting with admissions and discharges as needed. This full‑time position will work Monday through Friday from 8:00 am to 5:00 pm at our Madison, IL location.

• Conduct tenant applicant interviews and oversee move‑ins and move‑outs in coordination with facilities, purchasing, and clinical staff.
• Provide consumer‑driven services including case management and linking consumers to community resources.
• Help with property management and tenant issues including apartment inspections, tenant or landlord complaints, IT requests, and monitoring non‑payment of rent.
• Promote the recovery model of treatment including trauma‑informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

• High school diploma or equivalent plus five years’ social service, admissions, scheduling, screening, or peer experience; OR high school diploma or equivalent and be a Certified Recovery Support Specialist or certified Peer Recovery Specialist; OR bachelor’s degree.
• Effective communication with employees, consumers, potential consumers, and support systems.
• Ability to respond effectively and calmly in conflict or emotional situations.
• Good keyboarding skills. Data entry experience – preferably with an electronic health record or electronic billing system.
• Knowledge of standard office procedures and use of office equipment.
• Must have a valid driver's license, private automobile insurance, and be insurable.

Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway!

You might be just the right candidate for another role. We’d love to explore the possibilities with you!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $21.00 – $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job‑related qualifications, skills, education, experience, local market conditions, and internal equity.
Check out additional benefits here!