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Guest Experience Front Desk Agent

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: InterContinental Hotels Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 21000 - 25000 USD Yearly USD 21000.00 25000.00 YEAR
Job Description & How to Apply Below

Inter Continental Hotels Group in Naperville, IL seeks a Front Desk Agent to greet guests, handle bookings, process transactions, and deliver a warm, memorable stay. You’ll check guests in/out, manage IDs and keys, and capture guest preferences to personalize service.

The role requires strong communication, problem-solving, and tech literacy, with flexibility for nights, weekends, and holidays. Prior front desk or guest service experience is preferred, with high school diploma as a baseline.

Our group is growing, and we are hiring a Guest Experience Front Desk Agent in Naperville, IL, United States.

We are seeking a motivated Guest Experience Front Desk Agent to join Inter Continental Hotels Group in Naperville, IL, United States.

Consider building your career as a Guest Experience Front Desk Agent at Inter Continental Hotels Group.

The Guest Experience Front Desk Agent position in the Other field is open for applications.

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