Cloud Engineering Group Tech Lead

is a global software company transforming how businesses run. Our product suite adapts to the needs of diverse industries and use cases within one powerful platform, empowering ~250,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 3,000 employees across the globe, we grow by prioritizing transparency and knowledge sharing.

We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

• Own production evolution and contribute to the vision and execution of our Cloud infrastructure roadmap for growing scale and business needs.
• Combine your software development expertise with infrastructure skills to design and build breakthrough, automated solutions for scale and self-service.
• Establish an AI-first driven approach, leading the development of agents to improve our observability, safeguards, self-service, ticket automation, and shift-left strategies.
• Proactively push for reliability improvements towards a 99.99% SLA and drive SaaS multi-tenant blast radius reduction.
• Be a mentor for other engineers in the group, helping them overcome difficult obstacles by simplifying design and fostering a high-performance culture of excellence.
• Work closely with cross-functional stakeholders in R&D to identify pain points, co-design solutions, and ensure strong impact.
• AWS (Multi-regional, multi-cluster environment), Kubernetes, ArgoCD-Git Ops, Terraform, CDKTF, Helm, Node.js, Linux, Docker.

• Previous technical leadership experience with a passion for crafting tools that engineers love.
• Strong hands-on coding skills with a deep understanding of software design patterns, ensuring our infrastructure is as robust and maintainable as our product code.
• Proven experience with Kubernetes cluster management, scaling, and managing AWS cloud-based environments.
• Experience operating in a large-scale SaaS company with complex production requirements.
• Strong background in Infrastructure as Code (IaC) using Terraform and a passion for building self-service tools in a high-paced CI/CD environment.
• Experience in developing or leveraging AI-driven agents and automation to improve infrastructure observability and efficiency.
• Ability to see the bigger picture, carrying out system architecture planning with an impact-driven and "can-do" attitude.
• Excellent communication skills and the ability to work collaboratively with a wide range of stakeholders in a fast-paced environment.

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We believe in equal opportunity.

At , we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.

All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.

If you need support or accommodation during the hiring process, we’re here to help.

The R&D Team is passionate about building innovative and lovable products, while tackling complex engineering problems at a great scale. We’re accountable for bringing the company’s vision to life by navigating our progress into flawless execution and encouraging full ownership and independence in all projects.