Deployment Technician
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-06-21
Listing for:
CDW
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Hardware Engineer, Technical Support, IT Support, Network Administrator
Job Description & How to Apply Below
- 1. Hardware installation and maintenance
Rack and stack servers, storage arrays, network switches, PDUs, and appliances. - Install and replace components: disks, DIMMs, CPUs, NICs, PSUs, fans, RAID cards.
- Perform RMA swaps and confirm hardware health via vendor tools/BIOS/ILO/iDRAC.
- Label and document hardware locations (rack, U, asset tags, serials).
- 2. Cabling and physical layer
Install and manage copper and fiber cabling (Cat6, OM3/OM4, etc.). - Ensure proper routing, dressing, and labeling to meet standards and prevent airflow issues.
- Test and certify cables using cable testers/OTDR, fix bad pairs or connectors.
- Patch network and storage connections according to port maps and diagrams.
- 3. Networking at the rack level
Patch servers into top?of?rack or end?of?row switches per design. - Verify link status, speed, and redundancy (LACP, dual-homing).
- Work with network engineers to troubleshoot physical link issues (light levels, transceivers, bad ports).
- 7. Access control and media handling
Enforce access controls: escort visitors, follow change windows and work approvals. - 8. Documentation and asset management
Maintain rack elevation diagrams, cabling maps, and port assignments. - Record work done in tickets/work orders with clear notes and timestamps.
- 9. Change management and maintenance windows
Prepare and execute changes during scheduled maintenance windows (hardware swaps, migrations, re?cabling). - Follow runbooks and rollback plans; capture before/after states.
- 10. Remote hands / smart hands support
Act as on?site hands for remote engineers: power cycling, screen reads, console access. - Connect KVMs, crash carts, and consoles as requested.
- Collect photos, serials, and indicators for offsite teams to analyze.
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