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Senior Network Infrastructure Technician – Cruise Ship Operations

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: Connection
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    Systems Administrator, Windows Server, Network Engineer, IT Infrastructure
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Description

  • Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
  • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
  • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
  • Support Hyper‑V and VMware virtualization platforms.
  • Troubleshoot network performance, connectivity, server, and infrastructure issues.
  • Support onboard data center operations including rack‑and‑stack activities, cabling, hardware upgrades, and equipment replacement.
  • Execute maintenance activities and infrastructure upgrades with minimal operational impact.
  • Maintain technical documentation, procedures, and system configurations.
  • Coordinate with remote engineering teams and client stakeholders.
  • Serve as the lead onsite technical representative for Connection.
Requirements
  • 7+ years of experience supporting enterprise network and infrastructure environments.
  • Proven experience providing Level 3 network and systems support.
  • Strong hands‑on expertise with:
  • Cisco networking technologies (routing, switching, wireless, firewalls)
  • Microsoft Windows Server
  • VMware vSphere environments
  • Active Directory and enterprise infrastructure services
  • Advanced troubleshooting and problem‑solving skills in network and data center environments.
  • Ability to work independently with limited onsite supervision.
  • Experience supporting production environments with high availability requirements.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset and ability to build positive client relationships.
  • Benefits available
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Position Requirements
10+ Years work experience
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