Service Manager- Exposure Response

Service Manager – Exposure Response Team

The Service Manager leads the Enterprise Exposure Response capability, responsible for rapid response to critical cyber exposures, including zero‑day vulnerabilities and validated attack paths. This role coordinates intelligence, engineering, and incident response functions, and acts as the tactical execution layer during high‑risk cyber events.

• Lead the Exposure Response function for active and emerging threats.
• Coordinate mitigation and remediation for critical exposures and attack paths.
• Partner with Threat Hunting, Threat Intelligence, and Incident Response teams.
• Establish operational model for rapid exposure mitigation at scale.
• Lead executive‑level reporting and risk communication for active exposures.
• Define engagement model for when Exposure Response is activated.
• Lead, mentor and oversee the team, providing direction, prioritization, and oversight to ensure effective execution across exposure intelligence and response functions.

• 7+ years in cybersecurity operations, incident response, or vulnerability management.
• Experience managing high‑severity incidents or enterprise risk scenarios.
• Strong coordination and stakeholder management skills.

• Experience with zero‑day response or large‑scale remediation efforts.
• Understanding of threat intelligence and attack lifecycle.
• Experience working with executive stakeholders.

$ - $ annually, based on experience and qualifications.

Allstate generally does not sponsor individuals for employment‑based visas for this position. The candidate(s) offered this position will be required to submit to a background investigation.