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Network Architect
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-07-03
Listing for:
Openkyber
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
Network Engineer, Systems Engineer, VOIP Engineer
Job Description & How to Apply Below
We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands‑on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large‑scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred.
Key Responsibilities- VoIP / Voice Engineering Design and architect enterprise VoIP and IP telephony solutions
- Lead implementation of SIP, RTP, and call control protocols
- Troubleshoot complex voice quality issues (latency, jitter, packet loss)
- Manage dial plans, call routing, and call flow design
- Network Engineering Architect and manage enterprise network infrastructure (routers, switches, firewalls)
- Implement advanced TCP/IP, VLANs, QoS, and VPN solutions
- Optimize networks for real‑time voice traffic and high availability
- Lead network performance tuning and capacity planning
- Unified Communications / UCCE (Preferred) Support and integrate Cisco UCCE / Contact Center solutions
- Work with ICM, CVP, and CUCM environments
- Troubleshoot and optimize call center routing and IVR systems
- Leadership & Troubleshooting Lead complex troubleshooting and root cause analysis (RCA)
- Mentor junior engineers and provide technical guidance
- Collaborate with cross‑functional teams on enterprise projects
- Security & Compliance Ensure secure voice and network architecture
- Implement best practices for compliance and data protection
Preferred Skills
- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field
- Experience with Cisco UCCE (Unified Contact Center Enterprise)
- Knowledge of ICM, CVP, CUCM
- Experience with Unified Communications and Cloud VoIP
- Certifications:
CCNP, CCIE, or equivalent
This is a 100% onsite role based in Atlantic City, NJ
For applications and inquiries, contact:
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