PS Advisory Services Consultant – Non-Technical

Job Responsibilities

• Analyze client conversion requirements for ACH Outsourcing implementations and document business, operational, and data needs required for delivery.
• Consult with clients before, during, and after implementation to define procedures, clarify requirements, and support conversion readiness.
• Interpret client systems, workflows, and conversion data to validate alignment with implementation objectives and balancing requirements.
• Deliver client training on system usage, online terminal support, and daily application balancing procedures throughout the implementation lifecycle.
• Support user acceptance testing (UAT) activities by addressing questions, validating workflows, and helping resolve issues that affect readiness.
• Communicate implementation progress, risks, and issues to internal stakeholders to support timely awareness and resolution.
• Provide application support during implementation activities and identify opportunities to improve processes, documentation, and delivery outcomes.
• Present product demonstrations as needed to support client understanding and solution adoption.

• 5+ years of experience in financial services, payments, or a related domain supporting client implementations, conversions, or advisory services.
• 5+ years of experience working with Automated Clearing House (ACH) processing operations, including application of National Automated Clearing House Association (NACHA) rules and regulations.
• 5+ years of experience supporting software implementation, integration, or delivery projects across the full project lifecycle.
• Experience working with third‑party systems and translating business and operational requirements into implementation activities.
• Experience using ACH platforms, including PEP+ or similar payment processing applications.
• Ability to support functional testing, production support activities, and client training using clear written and verbal communication.
• Bachelor's degree in Business Administration, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience.