Solution Engineer - Nexus Black

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can make your moment so that we can help others make theirs. With the power of our AI‑driven solutions, we empower our team to change the status quo and make a real difference.

As a Solutions Engineer within IFS Nexus Black, you will partner closely with Strategic Account Executives throughout the sales lifecycle to help enterprise customers understand how AI can solve their most complex business challenges.

This is not a traditional pre‑sales engineering role. Success requires curiosity, business acumen and strong technical depth. You will combine consultative discovery, solution architecture and AI expertise to design customer‑specific solutions that demonstrate measurable business value.

You will engage directly with executive stakeholders, technical teams and business leaders, translating customer objectives into AI‑powered solutions while collaborating closely with Product, Engineering and Customer Success teams.

You will play a critical role in helping customers move from vision to adoption by designing compelling demonstrations, leading proof‑of‑value engagements and influencing future product direction through customer insights.

• Lead technical discovery sessions to understand customer priorities, business processes and operational challenges.
• Translate customer objectives into AI use cases aligned to measurable business outcomes.
• Identify opportunities where Nexus Black can create competitive advantage and operational value.
• Build trusted relationships with business executives, technical leaders and solution stakeholders.

• Design end‑to‑end AI solution architectures leveraging Nexus Black capabilities.
• Recommend approaches that combine AI agents, enterprise data, automation and existing IFS solutions.
• Provide architectural guidance throughout customer engagements.
• Create solution designs that balance innovation, scalability, security and operational readiness.

• Deliver compelling demonstrations tailored to customer use cases.
• Lead technical workshops, design sessions and executive presentations.
• Define and execute proof‑of‑value engagements that validate customer outcomes.
• Support customers throughout technical evaluations and pilot initiatives.

• Partner with Strategic Account Executives on opportunity qualification, technical strategy and deal execution.
• Serve as the primary technical advisor during enterprise sales cycles.
• Help develop technical proposals, solution documentation and customer…