Zero-Downtime Desktop Support Manager
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-07-14
Listing for:
Cornerstone Research
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Desktop Support, Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Cornerstone Research seeks a Manager, Desktop Support to lead day-to-day operations across offices, including managing the Front Line service-desk team. The role ensures seamless ticket escalation, adherence to SLAs, and high-quality end-user support in a zero-downtime environment.
You will oversee hardware lifecycle, procurement, and global desktop service projects, while maintaining collaboration tools like Zoom Rooms and AV systems to support firm events and operations.
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