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Service Assurance Technician — Managed Services
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-07-17
Listing for:
Comcast
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Comcast in Naperville, IL is hiring to manage inbound customer repair requests and maintain ticket queues for managed services. You will interface with partners to resolve issues, provide updates, and ensure effective communication with customers.
The role requires troubleshooting skills, adherence to performance standards, and the ability to use various tools to diagnose and resolve problems. Night and weekend shifts may be required; strong customer focus is essential.
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