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Senior Enterprise Tech Support Analyst; Tier 1-3
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-07-25
Listing for:
Agilant Solutions
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Agilant Solutions in Naperville, IL seeks a Senior Contact Center Analyst to provide advanced technical support to enterprise clients via phone, ticket, and chat channels, troubleshooting complex issues and keeping accurate documentation.
The role requires independence and collaboration with analysts and management, strong troubleshooting, organization, time-management, and clear written and verbal communication to explain solutions to nontechnical users.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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