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Incident Lead, IT Production & Resilience

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: Koitecc Solutions
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    SRE/Site Reliability, IT Project Manager
Salary/Wage Range or Industry Benchmark: 54300 - 145860 USD Yearly USD 54300.00 145860.00 YEAR
Job Description & How to Apply Below

CVS Health is seeking an Incident Lead to oversee the full lifecycle of IT incident response, coordinating cross-functional teams to restore services and perform post-incident root cause analyses. The role requires leadership of decentralized resources during outages and guiding teams with a focus on AI-enabled incident management practices.

The position emphasizes strategic incident management, continuous improvement, and availability for on‑call rotations during evenings and weekends,

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