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SQL-Savvy Tech Support Specialist
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-08-14
Listing for:
Relativity
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist to provide expert help for a specific product vertical to a mix of technical and non-technical customers. You will diagnose, troubleshoot, repair, and debug complex software and networked systems, with regular phone and email interactions and strict SLA adherence.
Responsibilities include ticket creation and resolution, maintaining Salesforce records, and escalating issues as needed.
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