IT Support Specialist I — Frontline Helpdesk (Onsite
Job in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-08-22
Listing for:
Sourcebooks
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Sourcebooks is seeking a detail-oriented IT Technical Support Specialist, Level I, to join our Naperville team. You will be the first point of contact for staff IT needs, handling email, Teams, tickets, and in-person support while documenting troubleshooting steps and solutions.
You’ll converse with the IT team and other departments on projects, provide user training, host webinars, and contribute to our knowledge base. Onsite 5 days a week, with potential hybrid after 90 days.
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