Onsite Communication Quality Analyst & Coaching Lead
Listed on 2026-10-02
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Quality Assurance - QA/QC
IT QA Tester / Automation
The Ed Napleton Automotive Group is seeking a Communication Quality Analyst to be based onsite in Oakbrook Terrace, Illinois. This role monitors and evaluates business calls to ensure high-quality customer interactions and effective communication.
You will provide coaching, identify trends, and collaborate with leadership to improve standards and customer satisfaction. The position offers competitive pay, benefits, and growth opportunities within a nationwide automotive group.
We are looking to fill the Onsite Communication Quality Analyst & Coaching Lead position at Napleton Automotive Group in IL, United States.
The position is based in IL, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 33.000 - 43.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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