Store Manager; Plaza del Lago

THE ROLE

The Store Manager will lead the opening and ongoing success of our new boutique in Plaza del Lago, acting as both a business owner and brand ambassador within the local community. This role is responsible for delivering an exceptional client experience, developing a loyal clientele, and leading a small, high-performing team in an intimate retail environment.

Primary Responsibilities:

• Lead, motivate, and inspire a small team through clear expectations, consistent coaching, and thoughtful feedback, fostering a culture of accountability and pride
• Own the day-to-day performance of the business, translating company objectives into achievable store-level goals and actions
• Actively contribute to sales and client development through personal selling, styling, and relationship-building
• Build and maintain strong relationships with local clients and the surrounding community, positioning the boutique as a trusted destination
• Deliver an exceptional end-to-end client experience, driving repeat business and long-term loyalty
• Leverage clienteling tools to attract, retain, and engage a highly personalized client base
• Ensure operational excellence across all store processes, including inventory control, cycle counts, shrink prevention, and expense management
• Maintain impeccable store presentation, ensuring visual merchandising and brand standards are consistently upheld
• Recruit, onboard, and develop a small, cohesive team aligned with brand values and service expectations
• Serve as the primary point of ownership and decision-making for the boutique, operating with a thoughtful, entrepreneurial mindset

• 5–8 years of progressive retail leadership experience, including experience as a Store Manager or a senior, tenured Assistant Store Manager ready to step into full ownership
• Comfortable leading a small team in a highly hands-on, client-facing environment
• A strong seller and relationship-builder with a genuine passion for clienteling, styling, and service
• A confident, credible, and pragmatic leader who naturally represents the brand both in-store and within the local community, leading through influence and example
• Entrepreneurial and self-directed, with sound judgment and the ability to operate independently within a clearly defined scope
• Strong people leader with a track record of developing talent, setting standards, and holding teams accountable
• Polished verbal and written communication skills, with the ability to engage clients, teams, and partners authentically

• Competitive compensation. Please note that compensation will be offered based on relevant skills and experience
• Thom Browne Classic Uniform
• 401(k) company match
• Diverse and inclusive working environment