Jewelry Sales Associate

We are seeking a Fine Jewelry Sales Consultant to join our Willowbrook location.

$70,000.00/yr - $/yr

• Commission

• Advise customers by providing information on jewelry or watch products.
• Sell merchandise to consistently meet or exceed sales expectations.
• Provide outstanding customer service by warmly greeting customers and delivering a high-quality shopping experience to grow customer base.
• Take in jewelry repairs as needed.
• Document sales by creating or updating customer profile records.
• Keep clientele informed of special events and future merchandise of potential interest.
• Understand and utilize store policies and procedures to be proficient in handling customer transactions and solving customer issues appropriately.
• Perform store set up and closing procedures according to store guidelines.

• Minimum 2 years of fine jewelry sales experience.
• 4-year degree or AJP/GIA certification preferred.
• Experience with the Edge POS system preferred.
• Proven record of meeting or exceeding sales goals.
• Thorough knowledge of fine jewelry, watches and prominent high end bridal designers and brands.
• Experience using microscope and loupe.
• Strong interpersonal and communication skills to engage with clients, understanding their preferences and guiding them through the selection process.
• Demonstrated integrity and professionalism in all interactions with clients and co-workers.
• Desire to develop professional experience committing to continuing education through ongoing job specific and industry training.
• Must be able to work on Saturdays and special events as scheduled throughout the year.

• Be passionate about fine jewelry and exude a deep understanding of jewel craftsmanship and design.
• Possess in-depth knowledge of gemstones, metals and trends in the industry.
• Demonstrate the ability to create meaningful connections with clients, listening attentively to their preferences, and guiding them to pieces that resonate with their individual style and story.

• 2.0% commission on all sales.
• Medical, dental and vision insurance.
• 401k with company match
• Life insurance
• Short-term disability insurance
• Paid time off
• Holiday pay
• Ongoing training and development

Associate

Full-time

Retail Luxury Goods and Jewelry