Sales Director

Hello, we’re TOPPAN Digital Language. We’re a language solutions provider that’s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.

We aim to be the #1 localization partner for companies in life sciences and healthcare, market insights, retail and e-commerce, and financial services. Operating globally, we design language solutions with the best teams and the best tech to meet our customers’ needs at speed, at scale—securely. We are obsessed with our clients’ success, and as importantly, our employees’. We want to build a reputable company that attracts, develops, and retains exceptional talent in our industry.

Our values reflect the thinking of our founders who have decades of trusted industry and localization expertise. They act as a major force in shaping our company culture: an entrepreneurial spirit that embraces a growth mindset and an ethos of inspiring excellence.

As TOPPAN Digital Language continues to grow, we are seeking a dynamic and experienced Sales Director to join TOPPAN Digital IP in Europe. Reporting directly to the VP of Sales & Marketing, this role offers a unique opportunity to contribute to a rapidly expanding, industry-leading global translation agency.

• Develop and execute regional sales strategies for United States & Canada to achieve or exceed revenue targets, in alignment with the VP of Sales & Marketing
• Work with VP of Sales & Marketing to define and implement the go-to-market approach for United States, including future sales team expansion plans
• Represent the company at industry events, conferences and forums to raise brand visibility and build market presence
• Monitor market trends, competitive activity and customer needs to refine the regional sales strategy

• Use a consultative sales approach to identify, present, negotiate and close new business opportunities
• Generate leads and opportunities through proactive networking, prospecting and relationship building
• Lead all contract negotiations for new business in United States & Canada, working with the VP of Sales & Marketing on final terms
• Drive and manage the full sales process from prospecting through to closure and handover to Account Management (as appropriate)
• Build and maintain strong, trusted relationships with existing and prospective clients, including regular in-person visits and presentations
• Conduct Quarterly Business Reviews (QBRs) with key clients to ensure alignment, satisfaction and growth opportunities
• Create, manage, and track all pipeline and business development activity within the Hub Spot CRM system
• Deliver accurate revenue forecasts for United States & Canada, reporting regularly to the VP of Sales & Marketing
• Provide consistent updates on pipeline health, deal status and prospecting activity to senior leadership (VP of Sales & Marketing / SVP for IP)
• Analyse sales performance, market share, win/loss data, preparing insights and recommendations for management
• Ensure all client/prospect communications and sales records are maintained accurately in Hub Spot CRM and company reporting systems
• Partner with the Account Management team to ensure smooth client onboarding, handover and necessary ongoing support
• Work cross-functionally with Marketing and Product teams to tailor messaging, campaigns and solutions for the United States & Canada markets
• Act as a trusted advisor to clients, managing expectations and aligning solutions with their business objectives

• BA or BS preferred although equivalent experience will be considered
• 7 years + relevant sales or IP industry experience preferred
• Fluent English required for this position
• Additional languages would be an advantage but are not required

• Exceptional verbal and written communication skills
• Effective interpersonal skills and proactive approach to the sales process
• Deep understanding of the IP industry and customer landscape
• Consistent willingness to achieve and exceed agreed objectives
• Ability to work in a flexible, fast-paced, team environment
• Familiarity with MS Office applications (Word, Excel, PowerPoint, etc)
• Excellent in-person and remote presentation skills
• Ability to travel as necessary across the United States & Canada

• Solid knowledge and experience of CRM systems
• Resourceful, ability to work both independently and as a team player and the ability to coordinate activities across company functions

Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.