Sales Representative

Kelly is hiring driven, customer-focused Sales & Service Representatives in Naperville, IL
. If you thrive in a fast-paced environment and love connecting with people, this is your opportunity to turn communication skills into commission-backed success.

This is a fully in-office role

Customer Sales & Service Representative

Naperville, IL | Onsite | Monday — Friday 10:15am-7:00pm

Base Pay: $17.25/hour (Spanish speaking $19.25)

In addition to base pay, this role offers commission and performance-based incentive opportunities. Total compensation will vary based on experience and results.

• Engage with customers via phone and digital channels to promote home warranty and energy-related products
• Make outbound calls and manage inbound inquiries with professionalism and confidence
• Identify customer needs and recommend tailored solutions
• Meet and exceed individual and team sales goals
• Maintain accurate CRM records and stay current on product knowledge
• Collaborate with team members and share best practices
• Contribute to a positive, performance-driven workplace culture

• 3 years of sales experience, preferably in a contact center environment
• Proven success in upselling, cross-selling, and meeting sales targets
• Strong verbal and written communication skills
• Experience with CRM systems such as Salesforce or Hub Spot
• Ability to adapt quickly and thrive in a dynamic setting
• Team-oriented mindset with a results-driven attitude

• Experience in home warranty or utility services
• Knowledge of HVAC systems
• Bilingual (Spanish) skills
• History of exceeding quotas in high-volume environments

• High School Diploma or GED
• Basic computer proficiency, including Microsoft Office

Kelly offers a competitive total rewards package, which may include:

• Medical, dental, and vision coverage
• 401(k)
• Education assistance programs

Exact compensation and benefits may vary based on experience and eligibility.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.