Business Development Manager

Benefits

• Bonus based on performance
• Opportunity for advancement
• Profit sharing

Naperville, Illinois | Territory: 30‑mile radius covering Naperville, Aurora, Wheaton, Lisle, Downers Grove, Schaumburg, Plainfield, Bolingbrook, and surrounding Chicagoland suburbs.
Full‑time employment. Minimum 3+ years experience in Plumbing/HVAC/Home Services/Commercial Facility Services.

• Excellent oral and written communication skills
• Strong sales closing ability
• Professional presentation skills
• Relationship‑building expertise
• Strategic prospecting ability
• Negotiation and contract development skills
• High energy and self‑motivation
• Strong organizational discipline
• CRM proficiency
• Local territory management experience

• Develop and execute local marketing campaigns to acquire residential plumbing and HVAC customers
• Build brand awareness within target neighborhoods and homeowner communities
• Promote maintenance memberships and recurring service programs
• Generate inbound and outbound service opportunities
• Coordinate neighborhood canvassing and direct outreach initiatives
• Build referral pipelines through customer retention programs

• Identify, prospect, and secure commercial service contracts with apartment complexes, property management companies, HOA communities, condominium associations, commercial building owners, multi‑family residential developments, facility management companies, real estate management groups, retail and office property operators, general contractors and local builders
• Cold calling and appointment setting
• Conducting in‑person presentations
• Building decision‑maker relationships
• Preparing proposals and service contract opportunities
• Negotiating service agreements
• Closing long‑term maintenance and repair contracts

• Develop referral and partnership channels with realtors, insurance restoration firms, property investors, local builders, Chamber of Commerce networks, BNI groups, facility managers, and municipal contacts where applicable

• Represent the company at networking events and trade associations
• Build visibility through community outreach
• Coordinate digital and local advertising campaigns
• Assist with promotional events and seasonal campaigns
• Strengthen local market presence for the 1‑800‑Plumber + Air brand

• Maintain accurate lead tracking records
• Manage prospect follow‑up schedules
• Document client communications
• Report weekly pipeline activity
• Track conversions and ROI performance metrics
• Coordinate with operations for seamless customer onboarding

• Minimum 3 years of proven business development, sales, or marketing experience in Plumbing services, HVAC services, Home services, Property management sales, Commercial maintenance contracts, Facility services sales, or Construction‑related B2B sales

• Existing relationships with local property managers or commercial accounts
• Experience marketing within the Chicagoland suburban service market
• Knowledge of plumbing or HVAC industry terminology
• Prior experience selling recurring service agreements
• Familiarity with Service Titan or similar CRM systems

• New residential customer acquisition
• Commercial contract wins
• Property management account growth
• Monthly lead generation targets
• Revenue generated
• Brand awareness expansion
• Conversion and retention performance

• Competitive compensation package based on experience, including base salary, performance‑based commissions, contract acquisition bonuses, growth incentives, and other incentives structured to reward measurable business growth and long‑term account retention.