Licensed Plumber (Chicagoland - Central

Who We Are

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live.

We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day.

At Oncourse, our people are what makes that possible. We call ourselves SUPERs
- Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

The Licensed Plumber will complete jobs on time and within budget, helping to achieve the company’s financial goals; will carry and maintain his/her plumber license per state law; will assist management with training new plumbing apprentices; and will work and drive safely. While the position requires monthly visits at our headquarters in Naperville, this role is field based and requires regular travel to customer home locations in Chicagoland (Central).

• Tests for gas leaks in existing or new installations.
• Ability to interpret drawings and layouts from mechanical drawings.
• Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair.
• Duties include all types of plumbing repairs, minor steam line repairs and re‑routing, natural gas pipe repairs and re‑routing, storm and sewage line maintenance and repairs and preventative maintenance.
• Perform plumbing repairs and upgrades for sinks, faucets, radiator valves, traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers.
• Installs and maintains appliances such as hot water heaters, pumps, sump, and sewage pumps and ejectors.
• Requisition s materials and supplies using in-house procedures as needed.
• Continuously provide the customer with the highest levels of customer service.
• Use good time management to make effective use of travel.
• Must be able to cycle count inventory upon procurement’s request.

• Valid driver’s license (required).
• Active Journeyman's License (required).
• Minimum of 5 years journeymen plumber experience.
• Experience in brazing and soldering required.
• Must participate in continuing education as new products, processes, and equipment are released.
• Advanced knowledge and use of hand tools.

• Preferred ability to operate iPad.

• Bachelor’s degree (or equivalent experience).