Partner Account Manager

Partner Account Manager

Salesforce | AWS Healthcare & Life Sciences | System Integrators | CRO Partners

Role Type:
Full-Time

Location:

Remote / Hybrid

Department:
Alliances & Partnerships

Cloudbyz is a Salesforce-native unified eClinical platform purpose-built for life sciences organizations — pharma, biotech, and CROs. Our platform unifies Clinical Trial Management (CTMS), Clinical Trial Financial Management (CTFM), eTMF, EDC, Pharmacovigilance, and AI-powered agents on a single Salesforce architecture, enabling sponsors and CROs to run faster, leaner, and more compliant trials. Our growing AI Agent suite — including the AI eTMF Agent for autonomous document management and the AI Regulatory Submission Ready Agent for end-to-end submission intelligence — represents the next frontier of clinical operations automation, and is a key differentiator in every partner conversation.

As we scale our go-to-market engine and build toward a strategic exit, our partner ecosystem — anchored by Salesforce, Amazon Web Services, a growing network of System Integrators, and strategic CRO partnerships — is a critical growth lever. We are hiring a Partner Account Manager to own and grow these alliances.

The Partner Account Manager (PAM) is a senior individual contributor responsible for building, managing, and activating Cloudbyz's four primary partnership channels:
Salesforce (ISV/App Exchange), AWS Healthcare & Life Sciences (HCLS Partner Network), System Integrators (SIs), and Contract Research Organizations (CROs). The PAM will own the end-to-end partner relationship — from strategic alignment and joint business planning to co-sell execution, demand generation, and revenue attribution.

This role sits at the intersection of alliances, sales, and product marketing, requiring a candidate who can operate at the executive level with partners while driving ground-level co-sell motions with field teams. You will be a key architect of Cloudbyz's partner-sourced and partner-influenced revenue pipeline — with particular emphasis on bringing our AI Agent solutions to market through each partner channel.

A defining priority of this role is accelerating market adoption of Cloudbyz's AI Agent product suite through all four partner channels. The PAM is expected to develop AI-specific partner plays, position the agents as differentiators in joint sales conversations, and drive co-marketing programs that establish Cloudbyz as the leading AI-native eClinical platform.

• Champion the AI eTMF Agent — which autonomously classifies, indexes, and quality-checks trial master file documents — across Salesforce, AWS, SI, and CRO partner conversations, positioning it as a top-of-funnel conversation starter with eClinical and regulatory operations buyers
• Drive partner GTM for the AI Regulatory Submission Ready Agent, targeting regulatory affairs and CMC teams at biotech and pharma sponsors; develop joint solution briefs, partner-led webinars, and co-sell plays in collaboration with Cloudbyz product marketing
• Build AI-specific partner enablement materials: agent capability overviews, competitive differentiation guides, demo scripts, and ROI frameworks that quantify time-to-submission reduction and document review labor savings
• Develop joint solution architecture narratives with AWS partners leveraging underlying cloud AI infrastructure (Sage Maker, Bedrock, Health Lake) and with Salesforce leveraging Einstein AI and Agentforce platform capabilities
• Identify and activate CRO and SI partners as deployment channels for AI Agent pilots and co-implementation engagements — converting partner relationships into production deployments
• Represent the Cloudbyz AI Agent portfolio at partner-hosted events, industry conferences (DIA, SCOPE, HLTH, AWS re:
  
  Invent), and joint analyst briefings

• Own and deepen the Cloudbyz ISV/OEM relationship with Salesforce, including App Exchange listing optimization, co-sell alignment, and joint GTM planning
• Manage Salesforce partner tier requirements, SFDC ACV credits, and co-marketing MDF (Market Development Funds)…