Load Builder; Truck builder

Company Description

Performance Food service, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Food and food service delivery Drivers fulfill a critical role in the country's food supply chain. Our delivery drivers not only make sure the customers' products arrive at their destination at the arranged times and in good condition, but they are the face of our company - building lasting relationships with our customers!

The Load Builder is responsible for planning, organizing, and optimizing daily route loads to ensure safe, efficient, and customer-focused deliveries throughout the PFG Chicago distribution network. This role works closely with Transportation, Warehouse Operations, Selectors, and Delivery Drivers to maximize trailer cube utilization, maintain product integrity, and improve route efficiency while supporting on-time customer deliveries.

The Load Builder uses routing and load planning tools to create and manage trailer configurations that promote safe loading practices, driver productivity, and efficient unloading at customer locations.

• Utilize transportation and warehouse management systems to build and optimize daily delivery loads for PFG Chicago routes.
• Coordinate with Transportation, Warehouse, and Routing teams to ensure trailers are loaded in the safest and most efficient sequence based on route stop order, product characteristics, and customer delivery requirements.
• Review load plans to maximize trailer capacity utilization while maintaining compliance with weight distribution, product segregation, and food safety standards.
• Analyze route and trailer configurations to improve delivery efficiency, reduce product damage, and minimize driver handling time at customer locations.
• Communicate daily with warehouse selectors, loaders, dispatchers, and delivery drivers to address load concerns and implement corrective actions as necessary.
• Investigate and resolve loading issues, including product placement, weight distribution, route sequencing, and service concerns.
• Monitor trailer readiness and assist with load quality audits to ensure delivery accuracy and operational excellence.
• Support Transportation leadership in identifying opportunities to improve route productivity, load efficiency, and customer service performance.
• Assist warehouse operations as needed to meet daily shipping and service goals.
• Maintain load planning documentation and ensure accurate records are completed in accordance with company policies and procedures.
• Adhere to all company safety policies, OSHA requirements, DOT regulations, and food safety standards.
• Perform other duties and special projects as assigned by management.

• High School Diploma/GED or Equivalent
• Previous warehouse, transportation, logistics, route planning, or food service distribution experience preferred.
• Experience with load planning, routing software, or warehouse management systems is a plus.
• Knowledge of food service delivery operations preferred.
• Strong analytical and organizational skills with exceptional attention to detail.
• Ability to understand route structures, trailer capacity, and stop sequencing.
• Effective verbal and written communication skills.
• Proficient computer skills, including Microsoft Office (Excel, Outlook, and Word).
• Ability to prioritize multiple tasks and work in a fast-paced distribution environment.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively with warehouse and transportation teams.
• Commitment to safety, operational excellence, and customer satisfaction.
• Ability to…