Lead Sales Supervisor

Job Summary

As a Retail Sales Lead Supervisor, you will lead the sales team, drive sales initiatives, and ensure smooth day‑to‑day store operations at See’s Candies.

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales‑focused and customer‑focused environment.
• Motivate and guide team members to achieve individual and collective sales goals.
• Oversee day‑to‑day operations of the retail location in accordance with company guidelines.
• Ensure compliance with visual merchandising standards and product presentation.
• Resolve customer and employee concerns professionally and in a timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Create a positive and welcoming atmosphere for customers through effective engagement.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist with inventory management: maintain accuracy, communicate needs and trends.
• Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks.
• Other duties as assigned.

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training, and coaching employees.
• Excellent customer service, communication, organizational skills, and merchandising ability.
• Strong cash‑handling skills and ability to enforce company policies and procedures.
• Ability to grow the business by seeking sales opportunities and developing a sales‑driven team.
• Proficient at learning new technologies quickly and managing change efficiently.
• Physical ability to perform essential functions: carry, stock, ring sales, stand/walk shifts, lift up to 25 lbs.
• Flexibility in working hours, including weekends and holidays.
• Internal applicants must be in good standing.

Pay: $25.08 per hour.

See’s is an EEO. See’s will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law.