Relationship Manager - Business Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager within PNC's Business Banking organization, you will be based in South Orange, Millburn, NJ or Nutley, NJ.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals.
• Works with clients with basic levels of risk and complexity of needs; generally works with a higher degree of supervision.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation, and documentation of credit and non‑credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk—regulatory, reputational, operational, and credit risks.
• Provides ideas and insights based on an understanding of the client’s needs and financial well‑being to focus on client opportunities.
• Increases client engagement and loyalty.
• Builds an effective network of internal and external relationships—such as community and industry relationships—to actively acquire new clients and/or expand existing ones and enhance the client experience.
• Brings the full range of PNC’s products and services to the client by presenting the entire bank.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrates the ability to analyze, evaluate, and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

• Book of Business
• Client Relationship Building
• Credit Processes
• Credit Products
• Customer Engagement
• Decision Making
• Financial Analysis
• Identifying Sales Opportunities
• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy
• Work Experience – 3+ years of relevant/direct industry experience

• Roles at this level typically require a university/college degree.
• In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience—including military service—may be considered.
• Education:
  
  Bachelor’s degree.
• No required certifications or licenses.

$90,000.00 – $. Salaries may vary based on geographic location, market data and individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

PNC offers a comprehensive range of benefits, including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short‑term and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance for select programs fully paid; a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year (unless otherwise required by law); and 15 to 25 vacation days each year, depending on career level and years of service.

PNC provides equal employment opportunity to qualified persons regardless…