Office Assistant​/ Event and Enrollment Specialist

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

• Develop and implement local marketing strategies to boost enrollment.
• Convert trial leads to enrollments.
• Organize a well maintained and clean work environment.
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimise marketing efforts.
• Maintain a welcoming and organised front office environment.
• Collaborate with the team to enhance customer experience and retention.
• Willingness to conduct swim lessons.
• Maintain quality customer service by enforcing high customer service standards among all employees.

• Proven experience in marketing, social media management, or customer service.
• Strong communication skills, both written and verbal.
• Ability to work in a fast‑paced, team‑oriented environment.
• Familiarity with social media platforms and marketing tools.
• Excellent organisational skills and attention to detail.
• Passion for working with children and promoting aquatic safety.
• High school diploma or equivalent; college degree preferred.
• Flexible schedule, including evenings and weekends.
• Prior lifeguarding and swim instructor experience a plus.

Safe Splash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favourite choice among families in the community.

• Office administrative experience.
• Extensive experience with customer experience.
• Finding and hosting events.
• A team‑driven leader: cares about staff and leads with the intent to build up enrollment.
• Flexible schedule: will be required to work some evenings and weekends.