Business Transformation Associate

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick . IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

• Honesty: You communicate transparently and build trust through your actions.
• Ownership: You take responsibility for outcomes and follow through on commitments.
• Collaboration: You value diverse perspectives and work effectively across teams.
• Improvement: You actively seek opportunities to learn, grow, and innovate.

On-Site:
This position is based in our South Salt Lake City, Utah office and requires regular on-site attendance.

The Business Transformation Analyst is a high-impact individual contributor role sitting at the center of PDQ’s go-to-market evolution. Reporting to the Director of AI Transformation, this person will split their focus between two critical areas: driving AI-powered initiatives that expand revenue, reduce costs, and unlock capacity across the business, and leading selective GTM transformation bets spanning lead generation, pipeline efficiency, and sales productivity.

This is a high-visibility role with direct exposure to senior leadership, including the COO, and requires someone who thrives doing real IC work on complex, cross-functional initiatives. You will own meaningful company-wide objectives and see them through from ambiguous starting points to clear outcomes.

PDQ is investing deliberately in AI and business transformation as a strategic lever for growth. This role sits at the intersection of both. The work you do herewon’ts it in a deck. It will ship as tools, processes, and initiatives that change how PDQ operates and competes.

In this role, you’ll help PDQ move faster and smarter, directly influencing revenue growth, cost efficiency, and the maturity of our AI and GTM capabilities.

• Work directly with the COO and GTM leadership to shape, scope, and advance priority business transformation initiatives
• Build and deploy AI tools and agents that solve real problems across GTM functions, from lead qualification to sales enablement
• Track and report on progress across the AI and transformation initiative portfolio, surfacing insights and flags to senior leadership
• Partner with GTM teams including Sales, Marketing, Customer Success, Revenue Operations, and Finance to design and execute transformation initiatives
• Distill business complexity and ambiguous requests into structured analyses, decision frameworks, and clear recommendations for executive stakeholders
• Continuously identify opportunities to improve how PDQ operates through AI, process redesign, and smarter use of data

• 2+ years of experience in a high-velocity learning environment such as management consulting, private equity, investment banking, or a fast‑paced technology company
• Demonstrated ability to manage complex, cross‑functional projects from inception through completion with minimal supervision
• Strong analytical and structured thinking skills, with the ability to turn ambiguous problems into clear insights and actionable recommendations
• Proficiency in Excel and PowerPoint for analysis, modeling, and executive-level communication
• High emotional and intellectual capability, comfortable operating with and for senior leadership in a fast-moving environment

• Experience with software development or scripting, particularly for building internal tools or automations
• Hands‑on familiarity with AI tools, including Claude, Claude Code, or similar platforms for workflow automation and agent development
• SQL or data analysis experience for self‑serve reporting and quantitative insight generation
• Exposure to B2B SaaS business models, GTM motions, or revenue operations

• You thrive in ambiguity. You can take a poorly defined problem, structure it quickly, and drive toward a decision rather than waiting for perfect information.
• You combine high IQ with high EQ. You’re as sharp analytically as…