Junior System Administrator

Job Responsibilities

• Maintain and support IT operations, including servers, email systems, desktops, laptops, and backups.
• Configure and troubleshoot Windows Server (2012–2022), Active Directory, Group Policy, and core server roles.
• Administer Office 365, Google Workspace, VMware, Hyper‑V, and Azure AD.
• Diagnose network issues (TCP/IP, DHCP, DNS) and manage RAID configurations.
• Build and optimize physical servers and hardware components.
• Act as Tier 2 escalation for complex issues; escalate to Tier 3 when needed.
• Respond to incidents via phone, email, chat, or ticketing system.
• Manage small to medium projects and ensure timely resolution and documentation.

• 4+ years of IT experience; background in System Administration, Help Desk, or IT Installation preferred.
• Strong communication skills and team‑oriented mindset; excellent customer interaction.
• Certifications (or ability to obtain within 1 year):
• CompTIA Security+ or equivalent
• CompTIA Server+ or equivalent
• VMware VCP‑DCV
• Hands‑on experience with Windows Server, Active Directory, and Group Policy.
• Familiarity with virtualization (VMware/Hyper‑V), RAID configurations, and troubleshooting network protocols.
• Working knowledge of Office 365, Google Workspace, Azure AD, and cloud environments (Azure/AWS).
• Basic understanding of LAN/WAN/VPN, backup systems, network storage (SAN/NAS), and endpoint security.
• Power Shell, Linux, or macOS experience is a plus.
• Valid driver’s license and reliable transportation.

• Paid Time Off
• Sick Days
• Paid Holidays
• Work‑life Balance
• Life Insurance
• Local Volunteer Opportunities