Advocate Team Lead - Swing - PARC
Listed on 2026-09-21
-
Social Work
Community Support Services, Human Services/ Social Work, Crisis Counselor, Family Advocacy & Support Services -
Non-Profit & Social Impact
Human Services/ Social Work
WHO WE ARE
The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.
The Road Home is an Equal Opportunity Employer
Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.
We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.
BENEFIT SUMMARYThe Road Home is a 501c3 non‑profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)
- Health Care Plan (Medical, Dental & Vision)
- HSA, FSA, HRA (We reimburse part of your deductible!)
- Retirement Plan (403B with TRH contribution and match)
- FREE Life Insurance for employees
- Paid Time Off (Vacation, Sick & 12 Public Holidays)
- One Floating Holiday Per Year
- Free Short Term & Long Term Disability
- Employee Assistance Program
- Free Training & Development
- Tuition Assistance for a wide variety of classes!
- Public Service Loan Forgiveness (PSLF) qualifying agency
The Housing Advocate Team Lead provides trauma-informed leadership to ensure individuals experiencing homelessness receive respectful support, safe shelter, and access to critical resources. This role combines compassionate guest services with comprehensive operational oversight—including conflict resolution, facility safety maintenance, boundary enforcement, staff mentoring, and task delegation to ensure smooth operations. The Team Lead documents incidents, tracks guest needs, and upholds Housing Focused principles while fostering a welcoming environment.
Additionally, this position collaborates with emergency services, provides direct assistance to the Shift Supervisor, and assumes leadership responsibilities during crises or as needed.
* This is an in-person position.
* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Pamela Atkinson Resource Center (PARC)
3380 S 1000 W, South Salt Lake, UT 84119 Reports to
Housing Advocate Supervisor Position Status
Full-Time
Shift/ScheduleSwing Shift - 3 pm-11:30 pm
Saturday-Wednesday (Thursday and Friday off), Weekends required
Grade 5, $17.85
FLSA StatusNon
- Exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
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