Senior Mail Processor

JOB SUMMARY

The Senior Mail Processor (MP) handles mail, parcels, and other deliverable items. The Senior MP's responsibilities include sorting, collecting, and delivering mail and parcels, to and from various campus, medical center departments and labs. Senior MPs are generalists and are required to perform functions to assist in different tasks as needed. This position also may involve daily driving and will require the Senior MP to make several stopovers during the working hours, to collect and deliver sensitive and confidential documents, mail parcels, packages, medical gas cylinders, at different UCSF locations.

Senior MPs are expected to provide appropriate information whenever necessary concerning SCM - Logistics.

UCSF Supply Chain Management (SCM) - Logistics provides centralized mail, parcel, delivery, and material‑handling support across UCSF campuses, medical centers, laboratories, and affiliated operating locations. The department ensures that incoming and outgoing mail, accountable shipments, packages, sensitive documents, medical gas cylinders, and other materials are received, processed, sorted, staged, transported, and delivered safely, accurately, and on schedule.

Logistics operates as an integrated logistics function, supporting daily campus operations while maintaining appropriate handling and accountability for confidential, sensitive, valuable, and time‑critical materials. Operations span locations including Oyster Point/South San Francisco, Parnassus Heights, Mission Bay, and other UCSF sites.

The department emphasizes customer service, reliability, accuracy, responsiveness, and problem solving. Employees are expected to communicate effectively with campus departments, logistics partners, vendors, carriers, and internal customers while maintaining timely service and appropriate accountability for materials in transit.

The Senior Mail Processor role reflects the department's need for cross‑functional staff who can perform core mail‑processing duties while also supporting distribution and warehouse operations as needed. This generalist approach provides operational flexibility and helps maintain service continuity across UCSF's logistics network.

• Perform duties in Outgoing Mail section, metering different class of mail, including presort mail.
• Process accountable mail, including Priority Mail, Express Mail, UPS, Fedex, Insured, Registered, Certified, etc. Also, investigate mail delivery locations, using different database, including University's employee name directory, etc.
• Breakdown or fine sort campus, outgoing and USPS mail into designated boxes, provide directory service to insufficiently addressed mail.
• Organize and wrap up mail for routes and items such that delivery is orderly for consolidated D&S and Mail Services routes.
• Assist in other areas of Mail Services performing according to established standards.
• Provide assistance as needed in the internal mail operations including mail sorting, either machine or manually and mail metering.
• Few years back, Mail Services moved to an automated mail sorting system. In this system, mail is fed through a feeder and via a conveyor belt it goes through an image capturing device. The address information is read and compared with the campus‑wide database and matched mail is sorted and cased through iBOT (intelligent robotic wireless vehicles) to its appropriate box number.
  
  Operation of this system requires technical expertise.
• Staff in this area should be able to perform the following tasks:
  • assist in selecting the appropriate job scheme depending on the job on hand
  • check the positioning of iBots before the start of the day
  • making sure of the authenticity of the bin allocation
  • able to…