Guest Service Agent
Job in
South San Francisco, San Mateo County, California, 94080, USA
Listed on 2026-02-24
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and complete the registration process, including inputting and retrieving information;
Assist guests with check-out and processing payments;
Upsell hotel services to maximize occupancy;
Respond to guest inquiries and resolve issues in a timely manner;
Manage guest complaints and negotiate solutions for guest satisfaction
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