Senior Admissions Representative

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely.

Under direct supervision, this position will recruit qualified students for the college’s academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies.

Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process.

Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action.

Job responsibilities:

The expectation is thatthe majority ofa Senior Admissions Representative’s time will be spent directly interacting with prospects/students either in person or on the phone.

It is also expected that the Admissions Representative meet allminimumstandards outlined per the performance management program.

Prospect/Student Interaction (90%)

Building Relationships

Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview.

Return web inquiries and calls promptly to all potential students and giveaccurateinformation about the programs, including entrance requirements, curricula, and academic standards.

Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a keycomponentof this role.

Participation in organized phone-a-thons and dialing campaigns according tocompanybest practices isrequiredand is an essential part of day-to-day activity.

Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.

Follow up on all inquiries thatfail to schedule or show for an interview.

Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.

Interviews

Schedule and conduct student interviews, wherein any reference to Financial Aidcomplies withthe stated Company Policy.

Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies andprocessat all times.

Meet withthe potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. Discuss andadvisesuitable programs in accordance withthe student’s desires, qualifications, and objectives.

Make all efforts to ensure that admissions managementmeets withthe potential student and is well informed about the student’s motivations and concerns about attending the college.

Mentoring and Guidance (5%)

Provide basic information and routine advice, guidance andassistanceto students using established procedures and policies on available programs and eligibility requirements, including the application…