Health & Wellness Manager, Frank Residences

Health & Wellness Manager, Frank Residences

Frank Residences at the San Francisco Campus for Jewish Living:

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55;

and the Jewish Home and Senior Living Foundation.

Grounded in the Jewish values of dignity, compassion, and community, the San Francisco Campus for Jewish Living, fondly referred to in the past as “the Jewish Home,” was founded in 1871. Today, 150 years later, it continues to build upon its legacy of enriching the lives of older adults.

Reporting to and working closely with the Director of Health & Wellness
, the Health & Wellness Manager ensures the delivery of high-quality clinical care in accordance with all regulatory requirements, best practices, and internal policies. This role is a hands‑on, working manager who provides direct supervision and clinical support to Health & Wellness staff across all shifts, with a primary focus on assisted living.

The Health & Wellness Manager serves as a clinical leader, role model, and resource for staff, actively participating in resident care, mentoring team members, and ensuring operational excellence. The role assumes departmental leadership responsibilities during the absence of the Director of Health & Wellness and requires strong triage, prioritization, and multitasking skills in a dynamic care environment.
Scheduled days off are Friday and Saturday.

• Promote excellent resident care by training, observing, mentoring, and role‑modeling best clinical practices.
• Provide hands‑on clinical nursing care as needed, including medication administration, injections, wound care, catheter care, and treatments.
• Ensure compliance with RCFE clinical care regulations and maintain ongoing survey readiness.
• Monitor and enforce adherence to all clinical care policies and procedures.
• Conduct regular audits of the medication management program and elevate concerns promptly to senior leadership.
• Audit clinical documentation for accuracy, completeness, and timeliness.
• Ensure continuous staffing coverage and communicate staffing concerns to senior leadership.
• Review and approve Health & Wellness department timecards in collaboration with leadership.
• Conduct health assessments and pre‑admission screenings for prospective residents.
• Lead care‑plan meetings with residents and families.
• Ensure annual physician reappraisals are completed on time.
• Partner with leadership to address and resolve resident and family care concerns.
• Prepare internal incident reports, licensing documentation, and monthly tracking logs related to falls, hospitalizations, and skin integrity.
• Participate in interviewing, hiring, onboarding, and performance management of Health & Wellness staff.
• Complete employee performance evaluations in a timely and consistent manner.
• Support staff engagement, recognition, and collaboration across departments.
• Collaborate with internal and external healthcare providers to ensure continuity of care.
• Evaluate staff competency through observation, return demonstrations, and training participation.
• Support orientation and ongoing education to ensure staff compliance with required training.
• Provide coverage for the Director of Health & Wellness and Memory Care Director as needed.
• Work flexible hours, including evenings and weekends, to support 24/7 resident care.
• Perform other duties as assigned.

• Competitive Pay – Commensurate with experience
• Full Benefits – Medical, Dental, and Vision for employees working 20+ hours/week
• 403(b) Retirement Plan – Voluntary participation
• Paid Time Off (PTO) – Begin accruing on your first day
• Tuition Reimbursement – Up to $5,250/year (FT) or $2,625/year (PT)
• Weekday Shuttle Service – To and from Glen…