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Principal Designer

Job in South San Francisco, San Mateo County, California, 94080, USA
Listing for: Tailored Management
Contract position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    Product Designer, UI/UX Design, Digital Media / Production
Job Description & How to Apply Below
Position: Principal Experience Designer
Job Title:
Principal Experience Designer

Location: South San Francisco, CA
Duration: 12-month contract (potential extension or conversion)
Pay Rate: $60.96 $ 100.86/hr (W2)
Benefits: Weekly pay, Medical, Dental, Vision
Working Model: Hybrid 3 days onsite, 2 days remote

About the Role
The organization is on a mission to transform the digital experience for patients, customers, and internal teams. This role sits within the Digital Experience function, which drives human-centered design, omnichannel engagement, advanced digital solutions, and AI-enabled innovation across the enterprise.
This team partners with Marketing, Customer Engagement, Medical Affairs, and cross-functional customer-facing groups to deliver seamless, compliant, meaningful digital experiences.

Position Summary
The Principal Experience Designer is a strategic and hands-on leader responsible for shaping UX/UI and customer experience design across multiple digital products. This role guides experience strategy, defines vision and standards, leads cross-functional alignment, and mentors junior designers. It is both a high-impact individual contributor role and a key influencer in driving digital transformation.

Key Responsibilities
Experience Strategy & Vision
  • Define and elevate the digital-forward experience design vision, aligning with product and business priorities.
  • Collaborate with senior design leadership to establish experience standards and integrate design strategy into enterprise initiatives.
  • Lead innovation work streams to test new ideas, concepts, and product features.
User Experience & Product Design
  • Partner with Analytics to define target users and translate research into feature priorities and UX strategies.
  • Set performance goals and balance user needs with business requirements.
  • Ensure delivery of intuitive, high-quality digital experiences across products.
Product Ownership & Business Alignment
  • Support strategic planning, roadmap development, and delivery milestones for major design initiatives.
  • Advocate for UX/UI and CX design by communicating value and vision to stakeholders at all levels.
  • Lead prioritization conversations, manage cross-functional alignment, and resolve competing needs.
  • Incorporate stakeholder feedback into product improvements and measurable outcomes.
  • Develop business cases and support funding requests related to experience design.
  • Define requirements for product usage, adoption, and system performance.
Cross-Functional Collaboration
  • Partner with technical UX/UI teams to align business goals with technical feasibility.
  • Collaborate with product owners and leadership to ensure customer, patient, and internal stakeholder needs are met.
  • Work with global product teams to drive consistency, efficiency, and shared learnings.
  • Ensure all design decisions adhere to compliance, privacy, and regulatory standards.
People Leadership & Culture
  • Mentor junior designers and promote a culture of creativity, collaboration, and accountability.
  • Uphold high standards of design craft, user-centered thinking, and quality execution.
Qualifications
Minimum Requirements
  • Bachelors degree in business, design, technology, marketing, or related field.
  • 10+ years of relevant professional experience; at least 7+ in experience design, UX/UI, or product design.
  • Strong ability to manage full product lifecycle: visioning, road mapping, execution, and impact evaluation.
  • Excellent communication, stakeholder influence, and cross-functional alignment skills.
  • Experience mentoring designers and guiding design quality.
  • Knowledge of agile practices and iterative design processes.
  • Ability to navigate ambiguity, drive innovation, and foster experimentation.
  • Strong strategic thinking and problem-solving capabilities.
Preferred Qualifications
  • Advanced degree (MBA or equivalent).
  • Experience in healthcare, biotech, pharmaceuticals, or other regulated sectors.
  • Proven success leading complex, multi-stakeholder design initiatives.
  • Familiarity with workflow automation, compliance frameworks, and design systems.
  • Hands-on experience creating or managing design systems.
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