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IT Support Systems Administrator Technical Support HelpDesk/Support

Multi-Site IT Service Desk Manager – Lab & Research IT

Job in South San Francisco, San Mateo County, California, 94083, USA
Listing for: Lyell Immunopharma, Inc.
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 165000 - 185000 USD Yearly USD 165000.00 185000.00 YEAR
Job Description & How to Apply Below
A clinical-stage biotechnology company is seeking an IT Service Desk Manager to lead support teams across multiple locations. The role requires 5+ years of experience managing IT service desks, focusing on laboratory environments. Responsibilities include overseeing daily operations, ensuring high customer satisfaction, and providing technical support for Windows, Mac, and lab systems. The ideal candidate will bring strong leadership skills, a commitment to customer service, and the ability to foster a collaborative culture, ultimately driving improvements in IT support processes.
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