Technology Manager – Tech

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

ZS Beyond Healthcare Team (ZS BHC): ZS partners with global clients across Travel, Hospitality, Retail, Financial Services, QSR, Agri‑Tech and High‑Tech, to drive revenue growth, operational excellence, and personalized engagement using data, analytics, and technology. Within BHC, the High‑Tech focus group works with leading digital platforms, cloud providers, enterprise software companies, marketplaces, and consumer technology clients to accelerate monetization, optimize go‑to‑market models, modernize commercial operations, and unlock AI‑driven transformation.

We help organizations evolve into intelligent, adaptive, and GenAI‑enabled ecosystems that deliver scalable business outcomes.

As a Technology Manager at ZS, you will lead large‑scale digital transformation programs for global clients, bridging business strategy and technology execution. You will partner closely with client stakeholders to design, deliver, and scale technology solutions that leverage modern cloud platforms, industry systems, and emerging AI capabilities. The role requires a unique blend of industry expertise, technical depth, and leadership acumen to drive measurable impact.

• Lead business development and account expansion in High‑Tech, focusing on technology‑led transformation opportunities across data management & modernization, cloud migration, analytics, customer management, GenAI adoption, customer management, and incentive compensation operations
• Build trusted senior‑level relationships (CIO, CTO, CDO, Chief Product, Chief Revenue/Commercial leaders) to shape digital roadmaps, platform strategies, and future‑state architecture
• Apply deep knowledge of High‑Tech commercial and operational systems including CMM, IC, SaaS, digital engagement platforms, usage‑based pricing, digital advertising, marketplace ecosystems, and partner/channel models to conceptualize differentiated solution accelerators, reusable assets, and ZS points of view
• Drive onshore‑offshore delivery excellence across multiple engagements, ensuring proactive risk mitigation, stakeholder alignment, and consistently high‑quality outcomes
• Guide cloud‑native solution design (AWS, Azure, GCP) and modern data/AI architectures, leveraging advanced analytics, ML, and GenAI to unlock growth, operational efficiency, and customer insights
• Act as the High‑Tech, technology “anchor” in the US, shaping pursuits and strengthening collaboration between US leadership and India tandem delivery pods
• Represent ZS’s Beyond Healthcare technology capabilities externally and internally, driving thought leadership, market presence, and solution innovation relevant to High‑Tech

• Bachelor’s/Master’s degree in Computer Science, MIS, IT, Engineering, or related discipline; MBA a plus;
• 10+ years of experience in technology consulting, digital transformation, or solution delivery within Hi Tech, SaaS, cloud, digital platforms, or enterprise software industries;
• Demonstrated experience leading large‑scale cloud, data, AI/ML, monetization, or commercial technology transformation programs;
• Strong understanding of cloud ecosystems (AWS, Azure, GCP), modern data engineering approaches, analytics platforms, and commercial systems such as CRM, CPQ, CLM, pricing, revenue operations, and incentive compensation;
• Experience working with digital‑native…