Business Technology Solutions Associate Consultant - Clinical Trials Risk- Quality Managem

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

Business Technology Associate Consultant in the Insights & Analytics Capability Group

ZS’s Insights & Analytics group partners with pharmaceutical and biotech clients to design and implement technology‑enabled solutions that transform clinical trial quality, risk management, and operational oversight. This role focuses on building end‑to‑end RBQM‑enabled platforms and operating models that support risk identification, patient safety, and clinical trial execution at scale.

• Collaborate with ZS internal teams and client stakeholders to design and implement technology‑enabled RBQM and clinical quality platforms that address critical R&D and clinical trial business challenges
• Translate complex business problems in clinical trial oversight, patient safety, and risk management into clear technical and solution design requirements
• Lead modules and work streams within large‑scale transformation programs, contributing to end‑to‑end solution delivery (strategy through implementation)
• Partner with technical architects to validate solution design, platform architecture, and implementation approaches for RBQM and clinical operations ecosystems
• Apply structured delivery methodologies and best practices to ensure high‑quality execution and strong client experience
• Support program leadership with project planning, resource coordination, staffing, and risk/issue management
• Guide design of operating models, organizational structures, and capability frameworks to enable sustainable adoption of RBQM platforms within client organizations
• Manage and mentor diverse project teams, providing coaching and guidance to junior team members
• Lead planning and execution of deliverables such as solution vision, business case development, user requirements, system design inputs, testing strategy, deployment planning, and operations strategy
• Drive cross‑functional collaboration across clinical, quality, and technology stakeholders to ensure successful platform adoption and scalability

• Bachelor’s or Master’s degree in Business Analytics, Computer Science, Information Systems, Engineering, or related field
• 3+ years of relevant experience delivering technology‑enabled solutions, platforms, or transformation programs, ideally in life sciences or healthcare
• Experience working with or exposure to Risk‑Based Quality Management (RBQM), clinical operations, or quality systems in pharmaceutical/biotech environments
• Strong understanding of data concepts (SQL, RDBMS, data warehousing, reporting systems) and familiarity with cloud or modern data platforms
• Exposure to Python or similar programming languages, with ability to understand technical implementation and data flows
• Understanding of clinical trial processes, risk management, and quality oversight frameworks (e.g., Quality Risk Management, FDA/ICH expectations)
• Strong problem‑solving skills with ability to structure complex business and technical challenges into clear solution frameworks
• Ability to simplify and communicate complex concepts to both technical and non‑technical stakeholders
• Strong leadership capability with experience managing work streams, timelines, and junior team members
• Excellent communication skills (written and verbal), with comfort working in client‑facing environments
• Experience working in global, matrixed, and virtual team environments with multiple concurrent…