Plumbing​/Sewer Operations Coordinator

BONFE - PLUMBING/SEWER OPERATIONS COORDINATOR

$25-35/HR STARTING WAGE | Full-Time | St. Paul, MN

Bonfe is looking for a highly organized, proactive Operations Coordinator to help keep our Plumbing and Sewer teams moving forward.

This position is ideal for someone who naturally brings order to a busy environment. A self-starter who can follow through without needing lots of direction and isn't afraid to respectfully remind leaders about commitments and deadlines.

You will work directly with our Senior Director of Plumbing & Drains and department leaders to coordinate projects, maintain reporting, improve communication, and ensure important initiatives don't lose momentum.

• $25-35/hr Starting Wage
• Medical and Dental benefits with option of 100% Bonfe Paid Premium after 60 days of employment (optional Vision benefits available).
• 401k with GENEROUS Employer Match after first 6 months of employment.
• PAIDtime off.
• Uniforms provided + annual shoe allowance.
• PAID training and career development opportunities.
• A FAMILY. This is last on the list because it's most important. We care about our team and expect you to bring that sameCAREwhen you join us. We do a lot more than just work together.
  
  You'll build life-long friendships at Bonfe.

Founded in 1993, Bonfe is a family-owned business dedicated to helping homeowners with residential plumbing, heating, cooling, drain clearing, and electrical services. You've probably seen our trucks and our ads, but what you may not know is what it's like to be a part of a team like this. We treat you like familyand help you see what it means to be appreciated and to have a place to belong.

We inspire ongoing training and education so that you can do your best work without cutting corners.

Be part of an organization which bases growth and future goals on a set of core values that include trust-based relationships, high ethical standards, and always providing superior customer service. Our business has been designed around making the lives of our customers easier, more enjoyable, and stress-free.

People often come to us looking for a job, they stay with us because they find a fulfilling career, room to grow, opportunities to excel, AND MORE!

We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning, and electrical systems.

• PLAY TO WIN
• CARE ABOUT PEOPLE
• CONTINUOUSLY IMPROVE
• DO THE RIGHT THING

• Track leadership commitments, department action items, and deadlines.
• Monitor EOS Rocks, major initiatives, and project progress.
• Follow up with leaders to ensure commitments are completed.
• Maintain department scorecards, dashboards, and KPI reports.
• Track ride-alongs, training, coaching activities, and other performance measures.
• Coordinate department projects from kickoff through completion.
• Identify delays, missing information, and potential roadblocks.
• Prepare meeting agendas, take notes, and distribute action items.
• Coordinate communication between leaders and departments.
• Help route and coordinate customer escalations.
• Maintain SOPs, workflows, and department documentation.
• Support department recognition, contests, training, and special initiatives.

• At least two years of experience in operations support, project coordination, administration, or leadership support.
• Exceptional organization, technical skills, and follow-through.
• Strong written and verbal communication skills.
• Confidence working with managers and following up on overdue commitments.
• Ability to manage multiple priorities without losing track of the details.
• Strong spreadsheet, reporting, and documentation skills.
• Ability to work independently and identify what…