Director, Change Management - Procurement; Hybrid- South Windsor, CT

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are seeking a hands‑on Director, Change Management on our Procurement team to drive the continued rollout and adoption of enterprise Source-to-Pay (S2P) solutions across the procurement organization, including change management support for the Strategic Sourcing Group (SSG). This is a highly execution-focused role that partners closely with the VP and key business stakeholders to accelerate adoption, embed new ways of working, and ensure sustained value realization from deployed technology.

• Own day-to-day change execution across S2P initiatives
• Develop and deliver targeted communications to drive clarity, alignment, and engagement
• Design and facilitate role-based training for end users and suppliers
• Conduct impact assessments and translate into actionable plans
• Partner closely with procurement leaders to drive adoption and address resistance in real time
• Track adoption metrics and adjust approach to improve outcomes
• Serve as the primary point of contact for change across the program

Change Management: Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training.

Project Management :
Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee.

Employee Training :
Facilitate, schedule, and organize stakeholder and role specific training.

Organizational Skill: Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders.

Technical Expertise :
Leverage understanding of procurement processes, procurement technology and sourcing models

Leadership :
Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals.

Management: Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives.

Communications: Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation.

Collaboration: Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives.

• Strong user adoption and engagement across procurement workflows
• Clear, consistent communication across stakeholder groups
• Business teams confident in new processes and tools
• Minimal disruption to day-to-day operations

• 7–12 years experience in enterprise change management, preferably in procurement or S2P environments
• Proven ability to operate independently and drive execution in a fast-paced environment
• Experience supporting ERP or cloud procurement platforms (e.g., Coupa, SAP Ariba, Zycus)
• Strong communicator who can influence stakeholders at all levels
• Hands‑on execution, comfortable as a “player‑coach” and change resource on a program
• Analytical/ Problem Solving Skills
• Proficient in Microsoft Office Suite
• Strong process management skills
• Project Management Experience
• Lean Six Sigma
• Process Mapping Expertise
• Ability to Create Standard Operating Procedures
• Strong team player, with the innate ability to build and maintain strong cross‑functional relationships
• Bachelor’s degree from a four-year college or university in a related field (preferred).
• Change Management Certified
• A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.

Compensation Range:
The salary…